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How toyota88 Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, use DANA, OVO, or GoPay to fund it, and interact with our platform — and how we protect that data every step of the way.

Account Data ProtectionWallet Privacy: DANA, OVO, GoPayNo Third-Party Data SalesCookie TransparencyYour Right to Request Changes
toyota88 How toyota88 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how we handle your data — or you want to request access to, correction of, or removal of your personal information — our support team is the right first contact. You can reach us through live chat inside your account dashboard, by email via the address listed on our contact page, or through the help form available in the mobile interface. We aim to respond to all data-related requests within a reasonable timeframe and will confirm receipt of your request before we begin processing it.

Team online

Live Chat Support

Access live chat directly from your account dashboard on mobile or desktop. Use this channel to raise a data access or correction request quickly.

Email Privacy Request

Send your data-related enquiry to the email address shown on our contact page. Include your registered account name so we can locate your record.

In-App Help Form

The help form inside the mobile interface lets you submit a written privacy request. Attach any relevant account details to speed up the review process.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply several layers of account security and data management practice to keep your information in the right hands. These cover everything from how cookies work on our pages to how long we keep transaction records tied to your DANA, OVO, or GoPay activity.

Account Security Your account is protected by OTP verification on login. We do not store your wallet PIN or payment credentials — those stay within your DANA, OVO, or GoPay app.
Cookie Use We use session cookies to keep you logged in and analytics cookies to understand page performance. You can manage cookie preferences through your browser settings at any time.
Data Retention Transaction records linked to your GoPay or OVO deposits are kept for the period required by applicable regulations. Personal profile data is removed upon verified account closure and after the mandatory holding period.
Requesting Changes You have the right to ask us to correct inaccurate data or limit how we process it. Submit your request via live chat or email and we will confirm the outcome in writing.

Your Privacy Policy Questions, Addressed

Below are the questions we receive most often about how toyota88 collects, stores, and protects your personal information. Each answer reflects how our policy works in practice for accounts in Indonesia, where service availability depends on local law and eligible regions.

We collect your name, email address, mobile number, and the payment method you register — such as DANA, OVO, or GoPay. We also log your device type and IP address for security screening during account creation.

No. Your DANA, OVO, or GoPay details are used only to process your deposits and withdrawals. We do not pass wallet data to advertisers or unrelated third parties under any circumstances.

Send a request via live chat or the email address on our contact page. Include your registered account name. We will confirm receipt and provide a summary of the data we hold within a reasonable timeframe.

We retain transaction records and identity data for the period required by applicable regulations after account closure. Once that period ends, we remove your personal information from active storage.

We use session cookies for login continuity and analytics cookies to measure page performance. You can disable non-essential cookies through your browser settings; session cookies are needed for the account to function correctly.

Contact our support team immediately via live chat. We will review your account login history, flag any suspicious sessions, and walk you through the steps to secure your account and verify your identity.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.